Los Angeles County Operational Area Family Assistance Center Plan Family

Working in partnership with professionals that represent social services, mental health, Non-Governmental Organization, emergency management, law enforcement, fire, and others, CONSTANT led the development and implementation of the Los Angeles County Operational Area Family Assistance Center Plan for the Los Angeles County Department of Mental Health and Office of Emergency Management. The plan was a result of dozens of meetings, interviews, workshops, and extensive research on family assistance best practices. Contents of the plan include: site layouts, site assessment criteria, strategies for briefing visitors on incident recovery efforts, and the provision of mental health, public health, social services, childcare, and spiritual care support. The plan has been cited by the National Transportation Safety Board (NTSB) as a national best practice and has resulted in the receipt of the California Emergency Services Association (CESA) Gold Award.