Crisis and emergency risk communication (CERC) encompasses the urgency of disaster communication with the need to communicate risks and benefits to stakeholders and the public. Terrorism or bioterrorism events present even more challenges as the focus may include criminal investigations – a new concept for public information officers in the public health community to consider when responding to a crisis. C&A has a firm understanding of the roles and responsibilities of the government and its counterparts at the state and local levels during the planning for, and reaction to, emergency risk situations is a challenging task. Our consultants bring a multitude of best practices and experience in this area. Our consultants have written plans, designed exercises, and responded to real-world disasters. Our experience drives our foundation of knowledge in this area, and has helped us to provide tested solutions and lessons learned to develop CERC strategies that are grounded in industry best practices.
